Thank you for your patience as USPS experiences nationwide delays. New service standards have been implemented as of 10/1/21. First-class mail and other shipping options require more time to be delivered to you.
With the holidays approaching, arrivals may also be delayed. For your convenience, we also offer UPS Ground as an alternative during the checkout process.
NADIA skincare is currently available online at nadiaskin.com, as well as through select healthcare offices, med spas, and small retailers. Please email us with your location and we will provide a list of NADIA retailers in your area.
Though improvements in tone and texture may be noticeable in as little as two weeks, it typically takes about a month for skin cells to fully turn over. Therefore, expect more visible results after four to six weeks, and ongoing improvement with continued use.
NADIA products coordinate effortlessly with each other, as well as with any other product lines. So mix and match away! Just be sure to include NAD+ in your routine to repair damage at a cellular level and promote healthy skin that lasts a lifetime.
Pump the cream’s dispenser until a small amount of product appears on the roller ball. Roll cream on the outer parameter of the lip line first, then blend into lips. This helps both to fill and to prevent cracks and fine lines that can appear around or within the lip area.
The airless pump may need to be pressed 10 to 20 times in order to prime. If product still does not come out, ensure that the tiny hole on the bottom of the bottle or jar is not covered by a label or sticker. This hole allows air in to prime the pump. Although airless packaging requires a little more effort for the first use, it protects the product from contamination and allows you to get every bit of product out of the container.
The part of the bottle or jar that is pressed down to release product will remain down when the container is empty. It is likely that your pump is not broken, but rather that you have used all of the product in the container. If you need further assistance, contact us and we will be happy to help!
The bottom of the product box features a PAO or Period After Opening symbol that indicates how long a product is good after it is opened. NADIA products are designed to be used within 18 months of opening.
Please allow 1 to 2 business days for order processing, and an additional 2 to 5 business days for shipping.
Shipments to Alaska & Hawaii typically require 3 to 7 business days. If 2-day shipping is selected at checkout, standard processing times still apply. After being picked up from our warehouse, your package will arrive within 2 business days.
Products that are unopened may be returned within 30 days of purchase for a full refund, or within 60 days of purchase for product credit. If the freshness seal has been broken on a product, or if it has been used, it may be returned within 14 days for a full refund or within 30 days for a product credit only. Shipping charges are never refundable.
You will be responsible for shipping costs when returning your item(s). We recommend that you use a shipping service with tracking or insurance, as we are unable to issue refunds or product credits for items that are lost in the return shipment.